Shipping Policies + Print Care

SHIPPING INFORMATION

PLEASE make sure you double check your shipping information for any errors before placing an order. It is your responsibility to ensure the information you provide me is correct.

Shipping:
International shipping must be paid immediately after I send the package, the cost will depend of the destination.
National shipping (Mexico) costs $400 mexican pesos.

Packaging:
All prints are shipped in a sturdy cardboard tube, rolled up safely. Because of the aggressive nature of the mail system, this has proven to be both the safest, and most affordable shipping method.
All orders come with a thank you card and certificate.
Time:
All products are packaged by me so please allow two weeks to receive your purchase for international orders.

Insurance:
If you want insurance you have to let me know and the cost are yours. At the moment all the national and internationals shippings arrived in good conditions.

Refunds or Exchanges: All sales are final.

PRINT CARE

It’s best to let a professional handle your print, but if you’re anxious to see it, here are a few helpful tips.
In order to keep your print in pristine condition, try not to remove the print from the tube until you are ready to frame it. When you do remove the print, be very careful to only handle the edges and avoid touching the ink on the surface. To best re-flatten the print after being shipped in the tube, first find a clean, flat surface. Gently unroll your print, carefully place a board or a large book over the entire surface and be mindful not to catch the edges or corners. Let it sit for 24 hours. If after that time the print is still slightly curled, leave it for an additional day. At this point it should be flat enough to frame with ease.
As always, the sunlight has powerful UV forces that can fade an image no matter it’s archival quality. It’s best to avoid hanging your framed image in direct sunlight. If you’d like extra protection, consider framing it with UV protected glass or plexi.

Reprints:
To honor the nature of limited edition prints, once they sell out, they are gone! So get yours while they’re hot!

COPYRIGHT NOTICE

Copyright © Adry del Rocío  All Rights Reserved.
Permission must be granted to copy all or part of the artwork. This art work may not be sold, duplicated on other websites, incorporated in commercial products, or used for promotional purposes in any manner without my express written permission. Legal action may be taken if these terms are not followed.